We ship across India from Indore, Madhya Pradesh, and the details are all on this page.
Charges
spend ₹999 or more and delivery is on us and smaller orders carry a flat ₹49, applied once to the whole order.
Cash on Delivery carries no handling fee.
Handling and transit
orders are made ready within 1–2 business days ; after that the courier needs 3–9 business days, longer for remote pin codes.
3:00 PM IST is the cut-off; past it your order is packed for the next working day.
Couriers give us these windows; they are not guarantees . Public holidays and weather move them, and we keep you posted when they do.
Which addresses we serve
Our couriers cover India only . Forwarding services are not accepted either.
Some remote areas are not served, and we refund straight away rather than let an order hang.
Tracking
We send the tracking link as soon as the courier has the parcel . Tracking often lags a few hours behind reality; that gap is not a problem. Reach us at [email protected], or on +91 9425347502 during customer service hours.
When a parcel arrives wrong
Please film the parcel being opened. If anything arrives damaged, wrong or missing, that footage settles the claim quickly — tell us within 48 hours of delivery and we replace or refund at our cost.
Parcels that cannot be delivered return to our address . Confirm a corrected address and we will send it out again; the flat delivery charge is payable on the repeat.